The Frankie Shop

<span style="font-size: 14px; font-family: Arial, Helvetica, sans-serif; color: rgb(65, 65, 65); font-variant-ligatures: normal; font-variant-numeric: normal; font-variant-alternates: normal; font-variant-east-asian: normal; font-variant-position: normal; vertical-align: baseline; white-space: pre-wrap;">If you find that one of our products has a defect or has been damaged, please contact customer service with photos of the issue and&#xA0;<span style="font-size: 14px; font-family: Arial, Helvetica, sans-serif; font-variant-ligatures: normal; font-variant-numeric: normal; font-variant-alternates: normal; font-variant-east-asian: normal; font-variant-position: normal; vertical-align: baseline; white-space: pre-wrap;">we will find the best solution for you.For further information, please contact us at&#xA0;<a href="mailto:contacteu@thefrankieshop.com" style=" border-box;touch-action: manipulation;color:var(--Color_Anchor);font-variant-ligatures: normal;font-variant-caps: normal;orphans: 2;text-align:start;widows: 2;-webkit-text-stroke-width: 0px;word-spacing:0px;" title="mailto:contacteu@thefrankieshop.com">contacteu@thefrankieshop.com</a>

If you find that one of our products has a defect or has been damaged, please contact customer service with photos of the issue and we will find the best solution for you. For further information, please contact us at contacteu@thefrankieshop.com

What should I do if my product is faulty, broken or damaged?

Frequently Asked Questions

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What should I do if my product is faulty, broken or damaged?Updated 2 years ago