This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from thefrankieshop.com (the “Site”).  PERSONAL INFORMATION WE COLLECT When you visit the Site, we automatically collect cert

Privacy Policy

THE FRANKIE SHOP - “WINTER SALE” terms and conditions. This Sale is run by FRANKIE SHOP LLC, as “THE FRANKIE SHOP”. The Sale only applies to selected products in the ‘Women's Sale’ and ‘Men's Sale’ sections of THE FRANKIE SHOP website which can be fo

Terms of service

The Frankie Shop

Privacy Policy and Terms of Services

How do I use my discount code?

What currencies can I pay in?

When will I receive my refund?

What should I do if my product is faulty, broken or damaged?

Why is the pricing different from your European website?

Can I cancel or change my order?

Can I return to the shop?

How can I contact you

Frequently Asked Questions

Holiday Delivery

Delivery

Customs policy

Lost packages

Wrong shipping address

Returns

Exchange & return policy

Prepare your return

Receive a refund

Payment

Payment methods

Tax information