The Frankie Shop

If you wish to permanently delete your The Frankie Shop account, you may contact us at contacteu@thefrankieshop.com and submit your request at any time. A confirmation email will be sent to you by our team.

If you wish to permanently delete your The Frankie Shop account, you may contact us at contacteu@thefrankieshop.com and submit your request at any time. A confirmation email will be sent to you by our team.

How can I delete my account?

Privacy Policy and Terms of Services

How do I use my discount code?

What currencies can I pay in?

When will I receive my refund?

What should I do if my product is faulty, broken or damaged?

Why is the pricing different from your European website?

Can I cancel or change my order?

Do you accept in-store returns ?

How can I contact you ?

How can I subscribe to the newsletter ?

Is the website secure?

How can I be notified when an item is back in stock?

Frequently Asked Questions

Delivery

Customs policy

Lost packages

Wrong shipping address

Returns

Exchange & return policy

Prepare your return

Receive a refund

Payment

Payment methods

Tax information

Why was my payment declined?

Do you offer tax refund (duty-free)?

Privacy Policy

Terms of service

How can I buy a Gift Card?

Giftcard

How can I delete my account?Updated 5 hours ago